Using DependentCares
These terms apply to the DependentCares website and its resources. By using the site, you agree to these terms. Access to pilot platform services also requires authorization and is subject to the applicable employer service agreement and plan documents. These website terms do not change an employer’s benefit plan or replace a signed agreement.
Education and illustrations
Our content and calculator provide general education, not individual tax, legal, investment, or benefits advice. Eligibility, allowable expenses, limits, deadlines, and tax treatment depend on applicable law and the employer’s plan. Consult your plan administrator or adviser about your circumstances.
Calculator results are illustrations based on the assumptions shown. They are not guaranteed savings, a binding quote, or a promise of claim payment. Final fees and services are established in the employer agreement. Describing an amount as a donation does not guarantee its tax deductibility.
Pilot and planned features
DependentCares is in private pilot and is onboarding employers for 2027 implementations. Availability is agreed with each employer. Screens marked as demonstrations use sample information. The Caregiver Network and caregiver portal are in development; concept previews describe intended workflows, not currently available services.
Requesting a demo or contacting us does not enroll an employer or employee, establish plan coverage, or guarantee a launch date. The platform records reimbursement activity; payments are sent through the employer’s agreed external payment process.
Accounts and acceptable use
Use only an account and employer group you are authorized to access. Keep your sign-in details private, provide accurate information, and report suspected unauthorized access to care@dependentcares.com. Do not impersonate another user, upload malicious content, submit false or duplicate claims, attempt to bypass access restrictions, or interfere with the service.
Upload only records you are authorized to provide and that are needed for plan administration. Do not use the public contact form to send payroll files, passwords, or claim evidence. Access may be restricted or suspended to address misuse or security concerns, subject to applicable agreements and law.
Content and third-party services
DependentCares branding, site design, and original content belong to DependentCares or their respective licensors. You may use educational material for your own benefit decisions and internal evaluation, but may not present our branding or content as your own or imply our endorsement without permission.
You retain your rights in records you provide. Submitting them authorizes their processing as needed to provide the requested service, subject to the Privacy Policy and applicable agreements. External links and services, including IRS resources, email applications, and authentication providers, have their own terms and policies.
Availability and limitations
The public website and educational resources are provided as available. We do not promise uninterrupted access or that every item will remain current or error-free. To the extent permitted by law, we disclaim implied warranties for these public resources. Nothing here limits rights or liabilities that cannot legally be limited, or changes commitments made in a signed service agreement.
Changes and questions
We may update these terms by posting a revised version and effective date. Questions about these terms can be sent to care@dependentcares.com. For a specific benefit decision or claim deadline, contact your employer’s plan administrator.